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Accessibility statement

Norfolk and Suffolk Combined County Authority

This accessibility statement applies to www.norfolksuffolk-cca.gov.uk.

This website is run by Norfolk County Council and Suffolk County Council.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts using browser or device settings
  • Zoom in up to 400% without the text spilling off the screen
  • Navigate most of the website using a keyboard or speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made this website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

Norfolk County Council and Suffolk County Council are committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email [email protected].

If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact [email protected].

We'll consider your request and get back to you in three working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').

If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Preparation of this accessibility statement

This statement was prepared on 1 October 2025. This statement was last reviewed on 1 December 2025.

This website was last tested in October 2025 against the WCAG 2.2 AA standard.

The audit was carried out by Suffolk County Council's Content Design team based on a sample of most used pages using automated software (Siteimprove, WAVE) and manual testing.

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